The way Citrea manages its contracts sets it apart in the marketplace; our focus is on quality of delivery. Consistently maintaining a high benchmark is achieved through our training programme and our understanding of effective management. All contracts are assigned to a dedicated supervisor under the control of the management team; we place a realistic limit on the number of smaller portfolios our managers will handle, allowing us to keep a close eye on standards.

Always Reliable 
Citrea is a partner you can depend on with confidence. We do what we say we are going to do. And we do it well. Plus, there's always a manager you can talk to about any aspect of our service.

Always In Touch 
Communication is key. We talk to our clients about their service, about what is done, what cannot be done, and what should be done. This approach sets the tone for our relationship with you, keeping things open, up front and honest.

Always Accountable 
Transparency, accountability and integrity. These are part of our core values. We will analyse your needs, plan a programme and implement it as agreed - on time, on budget and to your specification. Then we'll review it regularly to maintain our standards through the life of the contract.